Healthcare Privacy Regulations Policy
HIPAA & HHS
Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.
Health and Human Services (HHS) initiated 5 rules to enforce Administrative Simplification: (1) Privacy Rule, (2) Transactions and Code Sets Rule, (3) Security Rule, (4) Unique Identifiers Rule, and (5)
KRL Uses and Disclosures:
1. Treat you
2. Run our organization
3. Bill for your services
4. Comply with the law
5. Work with and address all medical facilities, law enforcement, and other government requests
6. Respond to lawsuits and legal actions
Patient Rights:
1. Get a copy of your paper or electronic medical record
2. Correct your paper or electronic medical record
3. Request confidential communication
4. Ask us to limit the information we share
5. Get a list of those with whom we’ve shared your information
6. Get a copy of this privacy notice
7. Choose someone to act for you
8. File a complaint if you believe your privacy rights have been violated
Patient Choices:
1. Tell family and friends about your condition
2. Provide disaster relief
3. Include you in a hospital directory
4. Provide mental health care
5. Market our services
Insurance Coverage Policy Terms & Conditions
INSURANCE COVERAGE
At KRL, we recognize the financial concerns that medical expenses can bring, and we are committed to providing clear and affordable pricing for our services. While we do not accept insurance for our collection fee—which includes lab specimen collection, shipping, transportation to the laboratory, mileage, and any special testing costs—we strive to offer competitive pricing that reflects the high-quality, compassionate care we provide.
To ensure a smooth and hassle-free payment experience, we offer multiple convenient payment options. Our goal is to make the process as simple and stress-free as possible for our valued patients.
Please note that additional fees may or may not apply, depending on your preferred location and the specific test option you choose. This ensures transparency in our pricing structure.
PAYMENT COVERAGE
We appreciate your understanding that a non-refundable deposit of $25 dollars is necessary to secure a scheduled reserve time. On day of service, our phlebotomists will provide you with an itemized receipt of services rendered, ensuring that you have all the necessary documentation to submit to your insurance provider for potential reimbursement, if applicable. It is important to note our cancellation and rescheduling appointment terms. We kindly request that you provide a notification of at least 24 to 48 hours in advance to avoid forfeiting the deposit. This allows us to accommodate other patients who may require our services during that time. Additionally, please be aware that a patient can only reserve an appointment once with the same deposit within a 30-day period.
If you have any questions or concerns regarding our payment policies terms & conditions or require assistance with your payment, our friendly team is readily available to assist you. We encourage you to reach out to us today for clarification or guidance. Contact us today to learn more about our appointment scheduling, pricing, or payment processes. We are here to ensure that your healthcare journey is undisturbed and that we meet your needs with utmost care and professionalism. Don’t hesitate to get in touch with us; we are eager to provide the necessary support you require.
